Privacy policy

Privacy Policy

This Privacy Policy explains how personal information is collected, used and shared when you browse vaprqjdh.com, place an order, subscribe to updates or contact us.

Who We Are

vaprqjdh.com is operated by Haikou Weinuolan Trading Co., Ltd.

Registered Address:
Room 1604, 16th Floor, Jinhai Building, No.48 Xiuhua Road, Xiuying Subdistrict, Xiuying District, Haikou City, Hainan Province, China

Privacy Contact: [email protected]

Information We May Collect

Depending on how you interact with our website, we may collect:

  • Your name, email address, telephone number, billing address and delivery address.

  • Order details, including products purchased, order number, payment status, delivery information and return history.

  • Account information, where account features are available.

  • Messages, enquiries and feedback you send to us.

  • Technical information, such as your IP address, browser type, device information and website interactions.

  • Subscription and cookie preferences.

Payment information is handled through the payment services available at checkout and is also subject to their own privacy notices.

How We Use Information

We use personal information as necessary to:

  • Process payments, fulfil orders and arrange delivery.

  • Provide customer support and manage returns or refunds.

  • Maintain website and account functionality.

  • Prevent fraud and protect our services.

  • Understand and improve website performance, subject to applicable consent requirements.

  • Send marketing updates where you have subscribed or another lawful basis applies.

  • Meet legal, accounting and regulatory obligations.

Legal Bases

Where required by applicable data protection law, we rely on the following legal bases:

  • Performance of a contract, including processing and delivering your order.

  • Compliance with legal obligations.

  • Legitimate interests, such as fraud prevention and maintaining our services, where these interests do not override your rights.

  • Consent, where required, including for certain marketing communications and non-essential cookies.

Sharing Information

We may share relevant information with providers involved in operating our store, such as payment processors, website hosting providers, fulfilment partners, carriers, customer support providers and email service providers.

We may also disclose information where required by law or necessary to establish, exercise or defend legal claims.

Cookies and Marketing

Our website may use cookies to support essential functions, remember preferences and, where enabled, measure performance or support marketing.

Where consent is required, non-essential cookies must remain inactive until you agree. You can change or withdraw consent through the website’s cookie controls.

You can unsubscribe from marketing emails using the unsubscribe link or by contacting us. Necessary messages about your order or customer support may still be sent.

International Transfers

We are based in China. Depending on the services involved, your information may be processed in China or in other countries where our service providers operate.

Where applicable law requires safeguards for an international transfer, we use an appropriate transfer mechanism, such as an adequacy decision or contractual safeguards.

Contact us for information about the safeguards relevant to your data.

Retention and Security

We retain information for as long as reasonably necessary for the purposes described in this policy, including order fulfilment, customer service, legal obligations and dispute resolution.

Retention periods depend on the information concerned, the purpose of processing and applicable legal requirements.

We use reasonable technical and organisational measures to protect personal information. No internet transmission or storage system can guarantee absolute security.

Your Rights

Depending on applicable law, you may have rights to access, correct, delete or receive a copy of your information, restrict or object to processing, and withdraw consent.

You may also have the right to complain to the relevant data protection authority.

To make a request, contact [email protected]. We may request proportionate information to verify your identity and will respond within the applicable legal deadline.

Policy Updates

We may update this policy to reflect changes in our services, processing practices or legal requirements. Material changes will be communicated where required.

Contact

Haikou Weinuolan Trading Co., Ltd.

Room 1604, 16th Floor, Jinhai Building, No.48 Xiuhua Road, Xiuying Subdistrict, Xiuying District, Haikou City, Hainan Province, China

Email: [email protected]